NaturalKWSNSC NaturalKWS - A robust, real-time keyword spotting engine for NSC’s speech recognition software offering driving Audio Surveillance, Speech Analytics, and Data Mining applications. It is the keyword spotting engine for MSS, NSC’s speech-driven media search engine. NSC NaturalKWS is the Keyword Spotting (KWS) engine for NSC’s speech recognition software offering designed for locating words out of a pre-defined list in spoken conversations. It operates in real time or on recorded calls, and is targeted for the Security and Intelligence and Call Center markets. NaturalKWS is used for speech analytics and call surveillance in the Security and Intelligence market as well as for speech analytics gauged at mining business information and monitoring agent performance in the Call Center market. In addition, NaturalKWS can be used in any market segment, service or application where there is a need for analysis of a large number of speech calls or recordings. NaturalKWS implements a unique word spotting algorithm - a one-stage approach. The approach searches for keywords in a one-stage operation. The recognition is phoneme-based - NSC NaturalKWS looks for the complete word in the speech stream based on a target sequence of phonemes that represent the keyword or key phrase. The unique approach by NSC operates directly on the incoming speech in one stage rather than the usual two-stage system that translates the speech into text (phonemes or words) and then performs a text search for the keyword. NSC NaturalKWS has the following main features:
Read the KWS for Speech Analytics White Paper |
